Application method and value analysis of continuous quality improvement in outpatient obstetric nursing management
持续质量改进在门诊产科护理管理中的应用方法及价值分析

摘要

目的 在门诊产科护理管理中探讨持续质量改进的应用方法及价值。方法 本研究将门诊产科护理中应用持续质量改进管理作为主要方向，选取我院门诊产科与2021年2月－2022年2月收治的80名孕产妇作为样本进行分析。其中2021年2月至8月开展常规护理管理，视为参照组。2021年9月至研究结束开展持续质量改进的管理方法，视为研究组。护理管理过程中记录相关研究数据，进行分析并将其作为研究指标。结果 对管理前后患者的健康知识知晓率进行比较，采用常规管理期间患者的健康知识知晓率低于持续质量改进管理期间，说明研究组知晓率高于参照组（P＜0.05）差异有统计学意义。进行患者护理满意度比较，较高的阶段为实施持续质量改进阶段，即研究组护理满意度高于参照组（P＜0.05）。结论 在门诊科护理管理中采用持续质量改进能够有效地提高护理效果，促进患者满意度的提升，可在今后护理管理中加大推广和应用力度。

Abstract

Objective To explore the application method and value of continuous quality improvement in outpatient obstetric nursing management.
Methods: This study took the application of continuous quality improvement management in outpatient obstetric nursing as the main direction, and selected 80 pregnant and lying-in women admitted to the outpatient obstetrics department of our hospital and from February 2021 to February 2022 as samples for analysis. Among them, routine nursing management will be carried out from February to August 2021 and will be regarded as the reference group. A management approach to carry out continuous quality improvement from September 2021 to the end of the study, considered as a study group. In the process of nursing management, relevant research data are recorded, analyzed and used as research indicators.
Results: Comparing the health knowledge awareness rate of patients before and after management, the health knowledge awareness rate of patients during routine management was lower than that during continuous quality improvement management, indicating that the awareness rate in the study group was higher than that in the reference group (P<0.05), and the difference was statistically significant significance. Comparing the nursing satisfaction of patients, the higher stage is the implementation of continuous quality improvement, that is, the nursing satisfaction of the research group is higher than that of the reference group (P<0.05).
Conclusion  : The use of continuous quality improvement in the nursing management of outpatient department can effectively improve the nursing effect, promote the improvement of patient satisfaction, and can increase the promotion and application in the nursing management in the future.