Study on problems and countermeasures in communication of pediatric internal nursing
小儿内科护理沟通中存在的问题与对策研究

摘要

目的 根据小儿内科临床沟通现状，探究现存问题，并制定合理有效的改进措施。方法 随机性抽取我院2019年8月-2020年3月收治的100例患儿作为研究主体，结合患儿先后入院时间将其分为观察组与对照组，每组各50例患儿。在后续的护理过程中加强观察组患儿的护患沟通，比较两组患儿的护理配合度，同时探究现存问题并制定解决措施。结果 观察组患儿的护理配合度明显高于对照组患儿，组间比较差异具有统计学意义（P＜0.05）；此外，小儿内科临床存在护理人员态度问题、患儿年龄较小问题等等。结论 研究表明，小儿内科临床必须提高护理人员的职业素养，同时做好患儿家属的沟通工作，且增加住院收费的透明度，以此有效解决小儿内科护理沟通问题。

Abstract

Objective: To explore the existing problems and formulate reasonable and effective improvement measures according to the current status of clinical communication in pediatric medicine.
Methods: Randomly select 100 patients from August 2019 to March 2020 in our hospital as the main body of study, and divide them into observation group and control group according to the time of admission, 50 patients in each group. In the follow-up nursing process, strengthen the communication between nurses and patients in the observation group, compare the nursing coordination of the two groups, and explore the existing problems and formulate solutions.
Results: The nursing cooperation degree of the observation group was significantly higher than that of the control group, and the difference between the groups was statistically significant (P <0.05); In addition, the pediatric internal medicine clinic has attitude problems of nursing staff, the problem of younger children and so on.
Conclusion  : Studies have shown that pediatric medical clinics must improve the professional qualities of nursing staff, and at the same time do a good job of communicating with family members of patients, and increase the transparency of hospital charges, so as to effectively solve the communication problems of pediatric medical nursing.