Research on intervention measures for occupational burnout among emergency nurses
急诊护士职业倦怠的干预措施研究

摘要

目的 研究叙事护理干预措施对急诊护士职业倦怠的影响。方法 随机选取2024年5月至2026年5月期间我院急诊护士60名。通过随机数字表法分成两组开展研究分析，共分成观察组与对照组，每组各有护士30名。对照组护士接受常规护理干预，观察组护士则实施叙事护理干预，将两组干预措施取得的临床效果进行对比分析。结果 干预后，观察组护士的职业倦怠感、焦虑程度从对照组比较最明显减轻，护士的共情能力和工作积极性与对照组相比显著提高，最终急诊医生对护士工作的满意度评分明显高于对照组，（P＜0.05）。结论 将叙事护理应用于急诊护士管理中，可进一步改善护士的职业倦怠感，减轻护士的过度焦虑情绪，提升护士的共情能力以及工作积极性，从而改善护理工作质量。

Abstract

Objective To investigate the impact of narrative nursing interventions on occupational burnout among emergency department nurses.
Methods A total of 60 emergency department nurses from our hospital between May 2024 and May 2026 were randomly selected and divided into an observation group and a control group using a random number table, with 30 nurses in each group. The control group received conventional nursing interventions, while the observation group received narrative nursing interventions. The clinical outcomes of the two interventions were compared.
Results Post-intervention, the observation group showed significantly greater reductions in occupational burnout and anxiety levels compared to the control group. Their empathy and work motivation were markedly improved, and emergency physicians' satisfaction scores with nursing performance were significantly higher (P<0.05).
Conclusion   Implementing narrative nursing in emergency department care can effectively alleviate occupational burnout, reduce excessive anxiety, enhance their empathy and work motivation among nurses, thereby improving the quality of nursing care.