Influence of JCI standard nursing management mode on the work quality of primary nursing staff
JCI标准的护理管理模式对初级护理人员工作质量的影响

摘要

目的 探讨基于国际医院认证联合委员会（JCI）标准的护理管理模式对初级护理人员工作质量、安全行为与职业胜任力的影响，为临床护理管理优化提供依据。方法 选取我院2025年1月-2026年1月在岗初级护理人员110例，采用随机数字表法分为观察组和对照组，每组各55例，对照组实施常规护理管理模式，观察组实施JCI标准护理管理模式，干预周期6个月。比较两组护理质量评分、护理不良事件发生率及职业胜任力评分。结果 干预后观察组护理质量各维度评分均高于对照组，差异具有统计学意义（P均<0.05）；观察组发生率显著低于对照组，差异具有统计学意义（P<0.05）；观察组各维度评分均显著高于对照组，差异具有统计学意义（P均<0.05）。结论 JCI标准护理管理模式可显著提升初级护理人员工作质量，规范护理行为，降低不良事件风险，提高患者满意度与职业胜任力，适合在临床护理管理中推广应用。

Abstract

Objective To explore the influence of nursing management mode based on JCI standard on the work quality, safe behavior and professional competence of primary nursing staff, and to provide basis for the optimization of clinical nursing management.
Methods 110 cases of primary nursing staff in our hospital from January 2025 to January 2026 were randomly divided into observation group and control group, with 55 cases in each group. The control group implemented conventional nursing management mode, while the observation group implemented JCI standard nursing management mode, and the intervention period was 6 months. The nursing quality score, the incidence of nursing adverse events and the professional competency score were compared between the two groups.
Results After the intervention, the scores of nursing quality in the observation group were higher than those in the control group, and the difference was statistically significant (P<0.05). The incidence of observation group was significantly lower than that of control group, and the difference was statistically significant (P<0.05). The scores of each dimension in the observation group were significantly higher than those in the control group, and the difference was statistically significant (P<0.05).
Conclusion   JCI standard nursing management model can significantly improve the work quality of primary nursing staff, standardize nursing behavior, reduce the risk of adverse events, improve patient satisfaction and professional competence, and is suitable for popularization and application in clinical nursing management.