Public Health and Health Policy
Public Health and Health Policy. 2026; 1: (1) ; 10.12208/j.phhp.20260004 .
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中国医学科学院北京协和医学院医学信息研究所 北京
*通讯作者： 邱五七,单位：中国医学科学院北京协和医学院医学信息研究所 北京; ；
风险沟通是传染病防控体系的核心要素，也是医疗机构落实防控要求、防范院内感染、应对突发公共卫生事件的关键支撑。本文系统分析风险沟通在医疗机构传染病防控中筑牢院内感染防控底线、构建和谐医患信任关系、赋能临床精准决策、优化医疗资源配置、提升应急处置能力的多重核心价值；深入剖析当前中国医疗机构传染病防控风险沟通中存在的内部沟通机制不畅、全员风险沟通能力与意识不足、跨机构信息共享壁垒突出、对外沟通与舆情应对失范等现实困境；并针对性提出了强化全岗位能力建设、健全院内全链条风险沟通机制、构建跨主体协同沟通体系、规范对外风险沟通与舆情管理等优化实施策略，以期为我国医疗机构科学高效开展传染病防控风险沟通工作、提升突发公共卫生事件应急处置能力提供参考与指引。
Risk communication is a core element of the infectious disease prevention and control system, and a key support for healthcare institutions to implement prevention and control requirements, prevent nosocomial infections, and respond to public health emergencies. This paper systematically elaborates the multiple core values of risk communication in infectious disease prevention and control in healthcare institutions, including building the bottom line of nosocomial infection prevention and control, fostering a harmonious doctor-patient trust relationship, empowering precise clinical decision-making, optimizing the allocation of medical resources, and improving emergency response capabilities. It further deeply analyzes the practical dilemmas of risk communication for infectious disease prevention and control in China's healthcare institutions, such as the imperfect internal communication mechanism, insufficient risk communication awareness and capacity among all staff, prominent barriers to inter-agency information sharing, and inappropriate external communication and public opinion response. On this basis, targeted optimization and implementation strategies are proposed, including strengthening capacity building for all posts, improving the whole-chain internal risk communication mechanism, constructing a cross-stakeholder collaborative communication system, and standardizing external risk communication and public opinion management. This study aims to provide reference and guidance for China's healthcare institutions to carry out scientific and efficient risk communication in infectious disease prevention and control and enhance the emergency response capacity for public health emergencies.
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