Journal of Advances in Clinical Nursing
Journal of Advances in Clinical Nursing. 2026; 5: (5) ; 10.12208/j.jacn.20260255 .
总浏览量: 46
银川市第一人民医院 宁夏银川
*通讯作者： 陈艳萍,单位：银川市第一人民医院 宁夏银川; ；
目的 探究分析信息化护理管理在门诊诊疗中的应用及对护理差错率与患者就诊效率的影响。方法 回顾性分析2024年6月至2025年7月期间，院内98例门诊患者病历资料。其中2024年6月至2024年12月的49例患者接受常规护理，作为对照组。2025年1月至2025年7月的49例患者接受信息化护理管理，作为观察组。对比两组护理差错发生率及患者就诊效率。结果 观察组护理差错发生率低于对照组，患者挂号时间、候诊时间、缴费时间、取报告时间均低于对照组，P＜0.05。结论 信息化护理管理可显著降低护理差错发生率，提升患者就诊效率，值得推广与应用。
Objective To explore and analyze the application of informatized nursing management in outpatient diagnosis and treatment and its impact on nursing error rate and patient visit efficiency. Methods A retrospective analysis was conducted on the medical records of 98 outpatient cases in the hospital from June 2024 to July 2025. Among them, 49 patients from June 2024 to December 2024 received conventional nursing and were set as the control group. Another 49 patients from January 2025 to July 2025 received informatized nursing management and were set as the observation group. The incidence of nursing errors and patient visit efficiency were compared between the two groups. Results The nursing error rate in the observation group was lower than that in the control group. Registration time, waiting time, payment time, and report collection time for patients were all shorter than those in the control group (P<0.05). Conclusion Informatized nursing management can significantly reduce the occurrence of nursing errors and improve patient visit efficiency, and it is worth promoting and applying.
[1] 余立娟,李春,黄娇,等. 信息化管理在我国门诊护理服务中的应用进展[J].中国卫生产业,2021,18(26):195-198.
[2] 刘灿,陈倩倩,王彤彤,等.中医医院智慧门诊护理服务体系构建研究的思路与方法[C]//中国中医药信息学会.第十届中国中医药信息大会论文集.湖北中医药大学护理学院;湖北省中医院;,2024:167-172.
[3] 高长奎. 浅析“互联网+”在医院信息化管理中的应用[J].电子元器件与信息技术,2022,6(04):88-91.
[4] 王婷,戴欣,闫澍,等. 信息化清单在口腔门诊护理交接班中的应用[J].牙体牙髓牙周病学杂志,2025,30(09):514-518.
[5] 林秀兰,黎庆卫,孙爱华,等. 整合信息化平台在骨伤科门诊护理专科中的应用[J].现代医院,2021,21(09):1424-1426+1429.
[6] 董海兰,郭伟航,陈由合. 信息化管理对门诊护理工作的影响及对护患关系的改善效果分析[J].现代诊断与治疗,2021,32(11):1819-1821.
[7] 茹婷,朱红贤. 信息化管理对门诊护理工作的作用[J].中医药管理杂志,2020,28(08):55-56.
[8] 何婷婷. 微信智能平台在医院妇产科门诊护理管理中的应用[J].中国数字医学,2020,15(02):127-128+138.