Analysis of the impact of problem-oriented management model on the nursing quality of physical examination centers
以问题为导向的管理模式对体检中心护理质量的影响分析

摘要

目的 探究在体检中心实施以问题为导向的管理模式对护理质量改善的效果。方法 选取在本院体检者100例为研究对象，随机数字表法分成两组，对照组开展常规护理措施，观察组采用以问题为导向的管理模式，对比两组护理效果。结果 观察组对护理管理满意度、管理质量较高，与对照组相比，P＜0.05；观察组不良事件发生情况更低，P＜0.05。结论 以问题为导向的管理模式能有效提升体检中心的护理质量，通过识别和解决实际工作中的问题，优化护理流程，提高患者满意度，降低护理差错率，提升护理服务的整体效率。该管理模式值得在体检中心护理服务中推广应用。

Abstract

Objective To explore the effect of implementing the problem-oriented management mode in the physical examination center on the improvement of nursing quality.
Methods 100 patients in the hospital were selected as the research objects, the random number table method was divided into two groups, the control group carried out routine nursing measures, and the observation group adopted the problem-oriented management mode to compare the nursing effect of the two groups.
Results The observation group had high satisfaction with nursing management and management quality, P <0.05 compared with the control group; the observation group had lower adverse events, P <0.05.
Conclusion   The problem-oriented management mode can effectively improve the nursing quality of the physical examination center. By identifying and solving the problems in the practical work, we can optimize the nursing process, improve patient satisfaction, reduce the nursing error rate, and improve the overall efficiency of nursing service. This management mode is worth promoting and applying in the nursing service of the physical examination center.