Observation on the application of traditional Chinese medicine dispensing management in reducing the error rate of dispensing in traditional Chinese medicine rooms
中药调剂管理在降低中药房调剂差错率中的应用观察

摘要

目的 分析讨论中药调剂管理在降低中药房调剂差错率中的应用效果。方法 选择我院2023年7月-2024年5月所开出的1000例中药处方为研究对象，平均分为观察组（中药调剂管理）与对照组（常规管理），比较两组中药房调剂不合格情况与差错情况、中药管理质量评分以及患者不良反应发生情况。结果 ①观察组出现不合格情况（总不合格率0.1%）低于对照组（P<0.05）；②观察组中药房调剂差错率低于对照组（P<0.05）；③观察组中药管理质量评分[中药分类（8.65±1.03）分，药方环境（9.21±0.54）分，中药保管（9.35±0.25）分，服务态度（8.79±0.79）分]高于对照组（P<0.05）；④观察组患者不良反应发生率（总发生率0.06%）低于对照组（P<0.05）。结论 中药调剂管理降低中药房调剂差错率中效果明显，值得广泛推广与应用。

Abstract

Objective To analyze and discuss the application effect of Chinese medicine dispensing management in reducing the error rate of Chinese medicine dispensing in pharmacies.
Methods A total of 1,000 Chinese medicine prescriptions prescribed in our hospital from July 2023 to May 2024 were selected as the research subjects and divided into an observation group (Chinese medicine dispensing management) and a control group (conventional management) on average. The two groups were compared in terms of the dispensing failure and error of Chinese medicine dispensing, the quality score of Chinese medicine management, and the occurrence of adverse reactions in patients.
Results ① The number of unqualified cases in the observation group (total unqualified rate 0.1%) was lower than that in the control group (P<0.05); ② The error rate of Chinese medicine dispensing in the observation group was lower than that in the control group (P<0.05); ③ The quality score of Chinese medicine management in the observation group [Chinese medicine classification (8.65±1.03) points, prescription environment (9.21±0.54) points, Chinese medicine storage (9.35±0.25 points, service attitude (8.79±0.79) points] was higher than that in the control group (P<0.05); ④ The incidence of adverse reactions in the observation group (total incidence 0.06%) was lower than that in the control group (P<0.05).
Conclusion   Chinese medicine dispensing management has a significant effect in reducing the error rate of Chinese medicine dispensing in Chinese medicine dispensing, which is worthy of wide promotion and application.