Analysis of the current situation of Internet medical development in Ningbo based on factor analysis
基于因子分析的宁波市互联网医疗发展现状分析

摘要

医疗保障是事关人民群众健康福祉的重大民生工程，研究当前阶段互联网医疗发展现状及公众对互联网医疗的满意程度具有重要意义。针对我国目前医疗资源短缺和配置不均的问题，本文以宁波市为研究对象，探讨当前宁波市互联网医疗发展存在的问题和面临的困难，促进互联网医疗事业的发展。本文基于文献综述和数据收集，运用因子分析法构建了一个涵盖线上服务、问诊、收费以及线下自助机使用情况四个层面的互联网医疗满意度综合评价体系，并采用综合评价分析法对当前公众对于互联网医疗发展的满意度进行分析。结果表明当前互联网医疗总体发展较为良好，但存在线上问诊和收费情况存在不足，本文提出了助力互联网医疗综合发展的建议。

Abstract

In view of the shortage and uneven distribution of medical resources in China, this paper takes Ningbo City as the research object to discuss the existing problems and difficulties in the development of Internet medical treatment in Ningbo City, so as to promote the development of Internet medical treatment. Based on literature review and data collection, this paper uses factor analysis to construct a comprehensive evaluation system of Internet medical satisfaction covering online service, consultation, charging and offline self-service machine usage. The results show that there are shortcomings in the online consultation and charging of Internet medical treatment. This paper puts forward some suggestions to help the comprehensive development of Internet medical treatment.